{"id":4822,"date":"2025-04-04T02:11:33","date_gmt":"2025-04-04T05:11:33","guid":{"rendered":"https:\/\/atelierverttige.fr\/?page_id=4822"},"modified":"2026-05-31T16:32:43","modified_gmt":"2026-05-31T19:32:43","slug":"retour-remboursement","status":"publish","type":"page","link":"https:\/\/atelierverttige.fr\/pt-br\/retour-remboursement\/","title":{"rendered":"Retours et remboursements"},"content":{"rendered":"

Retours<\/strong>
\nVous disposez de 14 jours apr\u00e8s r\u00e9ception pour nous retourner un article qui ne vous conviendrait pas.
\nPour \u00eatre repris, l’article doit \u00eatre inutilis\u00e9, dans l’\u00e9tat o\u00f9 vous l’avez re\u00e7u, et dans son emballage d’origine (pochette, \u00e9tui ou coffret). Un justificatif d’achat (re\u00e7u ou num\u00e9ro de commande) est n\u00e9cessaire.
\nCompte tenu de leur caract\u00e8re unique, les pi\u00e8ces personnalis\u00e9es ou grav\u00e9es (gravure, guillochage, commande sur-mesure) ne peuvent \u00eatre ni reprises ni rembours\u00e9es, sauf d\u00e9faut de fabrication.
\nMerci de ne pas renvoyer votre achat au fabricant : tout retour se fait \u00e0 notre atelier (adresse ci-dessous).
\nRemboursements<\/strong>
\nUne fois votre retour re\u00e7u et contr\u00f4l\u00e9, nous vous adressons un e-mail pour vous confirmer sa r\u00e9ception et vous indiquer si le remboursement est accept\u00e9. S’il l’est, il est trait\u00e9 sous quelques jours et cr\u00e9dit\u00e9 automatiquement sur votre moyen de paiement initial.
\nUn remboursement partiel peut s’appliquer \u00e0 un article qui ne serait pas dans son \u00e9tat d’origine, endommag\u00e9 ou incomplet pour une raison qui ne nous est pas imputable.
\nRemboursement retard\u00e9 ou manquant
\nSi vous n’avez pas encore re\u00e7u votre remboursement, v\u00e9rifiez d’abord votre compte, puis contactez l’organisme \u00e9metteur de votre carte et votre banque : l’affichage officiel peut prendre quelques jours. Si, apr\u00e8s ces d\u00e9marches, le remboursement n’appara\u00eet toujours pas, \u00e9crivez-nous \u00e0 contact@atelierverttige.fr.
\n\u00c9changes<\/strong>
\nNous rempla\u00e7ons les articles pr\u00e9sentant un d\u00e9faut de fabrication ou un dommage. Pour un \u00e9change \u00e0 l’identique, \u00e9crivez-nous \u00e0 contact@atelierverttige.fr, puis renvoyez la pi\u00e8ce \u00e0 l’adresse ci-dessous. En cas d’article ab\u00eem\u00e9, une photo suffit \u00e0 enclencher l’\u00e9change.
\nRetour : exp\u00e9dition<\/strong>
\nRenvoyez votre article \u00e0 :<\/p>\n

Atelier Vert’Tige
\n9 rue de l’Artisanat \u2014 PAE D\u00e9grad des Cannes
\n97354 R\u00e9mire-Montjoly, Guyane fran\u00e7aise<\/p>\n

Les frais de retour sont \u00e0 votre charge et ne sont pas remboursables ; le cas \u00e9ch\u00e9ant, ils sont d\u00e9duits du remboursement. Pour une pi\u00e8ce de valeur, nous vous recommandons un envoi suivi ou assur\u00e9 : nous ne pouvons garantir la bonne r\u00e9ception d’un colis retourn\u00e9.<\/p>","protected":false},"excerpt":{"rendered":"

Retours Vous disposez de 14 jours apr\u00e8s r\u00e9ception pour nous retourner un article qui ne vous conviendrait pas. Pour \u00eatre […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template.php","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4822","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/atelierverttige.fr\/pt-br\/wp-json\/wp\/v2\/pages\/4822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atelierverttige.fr\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atelierverttige.fr\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atelierverttige.fr\/pt-br\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atelierverttige.fr\/pt-br\/wp-json\/wp\/v2\/comments?post=4822"}],"version-history":[{"count":0,"href":"https:\/\/atelierverttige.fr\/pt-br\/wp-json\/wp\/v2\/pages\/4822\/revisions"}],"wp:attachment":[{"href":"https:\/\/atelierverttige.fr\/pt-br\/wp-json\/wp\/v2\/media?parent=4822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}